Consol Energy Center, Pittsburgh, PA 7/23/13

[MaryCalifornia]

That's cool, WalshFan, thanks. And some that I wanted to go back and look at have been taken down by Warner/Chappell Only a matter of time until they're all gone...

[VAisForEagleLovers]

No one at TicketExchange has gotten back to me yet. I will try to call one more time tomorrow before I start escalating. The first person I talked to took down my home number (that's now disconnected) and thinking back, when I gave my cell phone number, I'm not completely positive she did anything with it. So, we will see...

[VAisForEagleLovers]

TicketExchange says the problem lays with the promoter, which isn't LiveNation, they are the presenters. Seriously. She said she'd tell me who the promoter was, then when the page loaded gave me a name of a person and said that he was no longer the contact person. I asked, she wouldn't give me the name of the promoter, which to me means the Eagles have their own 'company' doing it. She said they are working it out, that it takes some time, but that it will be worked out. I just need to be patient.

I don't think so. Patient = one week, not one month.

[sodascouts]

You know, the amount you paid is a drop in the bucket to these guys. I don't get why they're giving you such a hard time. It's not as if you do this repeatedly and are trying to put something over on them. They should at least have the courage to talk to you directly about it and refuse you a refund to your face rather than hiding from you and hoping you'll eventually go away if they put you off enough times.

[Ive always been a dreamer]

I agree, Soda. And VK - If you haven't already done so, I think I would have to remind them of your dedication. I'm confident that they will eventually work it out and do the right thing, but, again, they shouldn't make it so difficult!

[VAisForEagleLovers]

Most of my dedication is something they don't see (Ticketmaster) since I usually get VIPNation tickets. I will call again soon and remind them how much I spend in tickets and that maybe they might want to think about funding me the money THEY owe me. The view was obstructed and by law, the ticket has to say that and it didn't. If they can get their money back from the venue or promoter then they can do that, but I didn't buy a ticket from the Eagles or from Consol Energy Center or even LiveNation, I bought it from TicketExchange.

I AM NOT HAPPY.

[VAisForEagleLovers]

I sent an email on the 13th and was told she was turning it over to a supervisor and someone would get with me soon. NOT. I filed a dispute with Discover today. We'll see what happens next.

[Glennsallnighter]

Don' blame you VA. how frustrating. I hope they refund you soon (think of it as funds for another ticket for a future show!!)

[Brooke]

My goodness VA! You are definitely getting the runaround! I can't believe they are giving you such a hard time with this! Hang with it!

[VAisForEagleLovers]

So someone from TicketExchange finally called me today. Offered me a partial refund, which like an idiot I accepted. They took it down to the face value of the crappy ticket I was given in exchange. I let him know that the exact same thing happened in Indianapolis and he asked it I was involved in that and I was pretty blunt that I would never ever buy another seat in that same location ever.

He apologized, and when I mentioned the dispute with Discover, he said that he knew about it. So, it took a dispute to get their attention.